197 Coventry Street, South Melbourne, VIC 3205
Showroom CLOSED during Stage 4 Lockdown
Tel: (03) 9699 6876
E-mail: info@totovic.com.au
COVID-19 UPDATE
South Melbourne Showroom Now Open
To Our Customers,
Since we first began responding to COVID-19 in January,
we have let the safety and care of our clients and staff drive our decisions
making. This meant being there for our customers in new ways to stay connected
as we stayed apart. It’s also meant closing our retail store to protect the
health and well-being of our customers and teams.
As of July 14th, our showroom will open Tuesdays, Thursdays, and Saturdays to our customers during normal hours.
We want to also share how we’re carrying forward our focus and commitment to
everyone’s health, the steps we’re taking to keep everyone who visits our store
safe, and how we’ll operate.
Our virtual services will remain operational for you to organize personalized appointments by phone or by Zoom on our online book tool. You can book online Zoom appointments any day during the week.
Our store will have preventative steps of managing every visit where there will be a focus on limiting and giving everybody lots of distance and personalized services throughout the store. We recommend for you to call and make an appointment in the case, we cannot cater to you at the time of the visit. This is to ensure that everyone has plenty of space and receives our services.
We’re also taking additional steps in each visit to hand sanitize and conduct temperature checks upon entry to screen and prevent the spread of COVID-19 symptoms. Throughout the day, we’re doing deep cleanings of our store, products, and display surfaces for disinfecting.
Our response to COVID-19 is still ongoing, and we recognized
many challenges lie ahead. At Sirius Design, whether online or in our store, if
you choose to buy online, we can ship to your home or make your items available
for arranged pick-up at our stores. Our customer service team will support
online and over the phone to help you with any questions you might have.
Please contact the team on 03 9699 6876 or emailing us at
info@totovic.com.au. We thank
everyone for their understanding and support during this time.
Stay well and safe, and we
hope to see you soon.